The role of the clown is to connect with the audience. Their role is to build trust, build understanding and reflect back to the audience what they see through their own absurdity. The role of the clown is to laugh at themselves, to take risks, to show what is possible.

Managers impact how it feels for people to be at work. Give them the support they need so that being at work feels good.

There are rules in good communication. Here's one: don't tell other people what their intentions were.

Erin share's her experience with what used to feel weird but now feels nrml.

Brennan share's his experience with what used to feel weird but now feels nrml.

People don't really about what you're doing, they care about why it matters to them.

Good leaders consider what's bet for the org, for individuals and for themselves.

Good solutions and good relationships all stem from good listening.

Active listening is more than open-ended questions. Learn other tools that will help you connect and build trust with others.

Your values are what actually drives your decisions, not what you wish did.

How to empower others to find their own solutions.

How to think like a coach and bring the most out of your people.

Build good relationships by making deposits into the emotional bank accounts of the people in your life.

Michaud interviews his friend Dorris to get her thoughts on Stephen Covey's Habit #4, Think Win/Win.

Good leadership is invisible.

Some inspo about why you should take chances.